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Why has my collection slot been cancelled?

Don’t worry, if Olio’s Little Helper cancels your slot, it isn’t your fault.

Updated over a month ago

🛑 Common reasons for cancellation

  • A charity has stepped in

    • Charities always take precedence over Food Waste Hero collections.

    • We don’t receive advance notice when this happens.

  • The store has closed

    • Either temporarily or permanently.

    • We’re asked by the business to remove the slots.

✅ What should I do if my slot is cancelled?

  • Check the Available Collection Slots in the Volunteer Hub.

  • Make sure your notifications are turned on so you’ll get an alert when a new slot becomes available nearby.

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