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How to claim or unassign a collection slot

Claim or unassign a collection slot any time through the Volunteer Hub.

Updated over a month ago

✅ To start collecting from a business

  1. Log into the Volunteer Hub with your Olio app details.

  2. Go to Available Collection Slots.

  3. Tap View Details, then scroll to claim this collection slot.

❌ To stop collecting

  1. Log into the Volunteer Hub.

  2. Go to My Collection Slots.

  3. Tap More info → scroll to unassign me.

  4. You can also choose to Skip or Swap a slot if you just can’t do a single collection.

❓ Why can’t I see any slots?

Check this article: Collection slots not showing.

Where can I find details about my collection?

Collection instructions can be found under your collection slot in the Volunteer Hub or your confirmation email when claiming the slot. Alternatively, please ask your Squad or Squad Captain for more information.

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