By law, allergen information must always be available to the final consumer. When you list an item as a FWH, a link is provided to our allergen site which details the ingredients in items collected by Food Waste Heroes from our regular businesses.
However, if your collection is not from a regular business, and you are doing an ad-hoc collection (for example from an event), allergen information should be provided by the business to Food Waste Heroes by one of the following methods:
- Digital copy sent by the business to the Food Waste Hero
- Hard copy provided by the business to the Food Waste Hero alongside the food collected
- Clear allergen labels on pre-packaged and prepared food
Please make sure you do not collect food without the allergen information. You must share it with any OLIOer who asks when requesting a listing from you.
If you have accidentally collected food from a business that has not provided you with allergen information, please email volunteer@OLIOex.com to let us know and then do not list the collection on OLIO.