By law, allergen information must always be available to the final consumer. When you list an item as a FWH, a link is provided to our allergen site which details the ingredients in items collected by Food Waste Heroes from our regular businesses. 

However, if your collection is not from a regular business, and you are doing an ad-hoc collection (for example from an event), allergen information should be provided by the business to Food Waste Heroes by one of the following methods:

  1. Digital copy sent by the business to the Food Waste Hero
  2. Hard copy provided by the business to the Food Waste Hero alongside the food collected
  3. Clear allergen labels on pre-packaged and prepared food

Please make sure you do not collect food without the allergen information. You must share it with any OLIOer who asks when requesting a listing from you.

If you have accidentally collected food from a business that has not provided you with allergen information, please email to let us know and then do not list the collection on OLIO.