What happens to collections during bank holidays?
What happens to my collection on bank holidays?
If you have an ongoing collection that is scheduled to occur on a bank or other public holiday, the collection time may alter depending on the store's updated opening times. You will receive an OLIO message to remind you of this prior to any upcoming UK bank holidays.
If a bank holiday is approaching, please check out our Food Waste Hero collection times page where we provide updated collection times. If the store you’re collecting from is not listed on this page please speak to your Squad Captain or check with the store.
Please note that your collection time in the OLIO system will not automatically change.