Why are my notifications delayed?​

When you have 7 pickups confirmed in a 7 day period, listings will be shown to you with a 1-hour delay. This is to ensure that as many people as possible get the opportunity to pick up food, and so OLIO can grow, and therefore save more food. 

How the delay works

  • When the person who is giving the item confirms that you are collecting something, this counts as 1 pickup.
  • The delay is removed as soon as you no longer have 7 pickups arranged within 7 days.
  • You will always be able to see business donated food that is added after 9pm (GMT) because this food needs to be shared as soon as possible.
  • This is not a ban, there is no limit on the amount of food that you can collect on OLIO.

Why?

This is because, in order to be fair to everybody, we need to ensure that the food is shared as widely as possible. In order for OLIO to grow and to save as much food as possible, we need to make sure that as many people as possible experience the joy of food sharing. Thank you for your understanding :)

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