Sending someone to collect on your behalf
Can someone else collect the food from the business on my behalf?
Yes, as long as you've paused or skipped your slot on the Volunteer Hub and they've claimed it!
NB you cannot send your partner, friend or flatmate to collect the food from the business, unless they've completed all required Food Waste Hero training modules and have claimed your skipped/paused collection slot via the Volunteer Hub.
I can't commit to collect every week. Can I share the slot with someone else?
No, collections cannot be shared between Food Waste Heroes. If you are unable to make a collection you must arrange for cover by pausing or skipping your collection on the Volunteer Hub. It will then become available for another Food Waste Hero to claim.