MADE Promotions

Why are you running this giveaway?

We want to say a massive thank you to OLIOers who have been supporting their community during this tough year, by sharing their spare food and non-food items with their neighbours. 

The thank-you comes in the form of £5 cashback to be spent on the MADE section of OLIO. The £5 cashback can only be redeemed once you have a confirmed MADE purchase.

Who is eligible for the £5 MADE giveaway?

OLIO users based in the UK & the Channel Islands who have so far given away 10 personal listings (food and non-food) in 2020.

How does it work?

If you have given away 10 personal listings in 2020, and make a confirmed MADE purchase for £5 or more (between 1st December – 14th December), we will send you a £5 transfer via a secure link from TransferWise. Here’s how it works step-by-step:

  • If eligible, you will receive an email and in-app message from us, with info on the giveaway
  • Make a confirmed MADE purchase for £5 or more (this has to be done between 1st December and 14th December)
  • Your MADE proof of purchase will be visible to us on our database. We will then send an email to the email address linked to your OLIO account on the 15th December, to all eligible OLIO users who have made a successful purchase on MADE. The email will be from TransferWise and will contain a secure link and details on how to redeem your £5 cashback. Please check your spam folder as the email might go there. 
  • In the secure TransferWise email, follow the simple instructions to redeem your £5.

What if I buy 3 different items, each worth £2 each?

No worries, you'll get the reward :)

Which email address will the TransferWise email be sent to and can I change it?

The secure TransferWise email will be sent to the email address linked to your OLIO account. If you want to know which email is linked to your OLIO account or change this email address.

  • Open the OLIO app
  • Tap the hamburger icon ☰ in the top right corner which will open the main menu section
  • Tap ‘Account’
  • View/change your email address

How long will it take to receive the £5 via TransferWise?

Once you have clicked the secure link in the TransferWise email and completed the simple process, it should take up to 10 days to appear in your account.

Is there a deadline/expiry date to claim my £5 cashback?

Yes. The TransferWise expiry window is 7 days. You will receive the TransferWise email on the 15th December so you need to claim the £5 transfer by the 22nd December.

How do I know if my MADE purchase has been confirmed?

After you have messaged the Maker on OLIO and have paid for the item, the Maker will ‘confirm the sale’ on their end and this will be visible in the messaging between Maker & buyer. Please see the images below for clarification. We will be able to see MADE purchase details on our database.

What is TransferWise and can it be trusted?

Don’t worry – TransferWise is not a scam. TransferWise is a secure, trusted and reliable international money transfer provider regularly used by over 7 million people. TransferWise is registered with the Financial Dispute Resolution Commission (FDRC), has a 4.7/5 rating on Trustpilot and a 9.5/10 score on Monito

In case of any questions please email hello@olioex.com

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