Types of collection slots
What different types of collection slots are there?
There are two different types of collection slots you can claim: ongoing and one-off collection slots.
As the names suggest, 'ongoing' slots have a start date and no end date. They might happen daily, once a week, once every two weeks, or once a month. If you claim an 'ongoing' slot, collections will happen until you step down, or if the business stops working with OLIO on your collection day/time.
'One-off' collection slots happen only once. They exist either because a fellow Food Waste Hero has skipped or paused one of their collections, or the pick-up could be from an event that only happens once.
How many 'ongoing' slots can I claim?
To give as many people as possible a chance to have an ongoing collection slot with a business, we limit the number of ongoing collection slots any one Food Waste Hero can have to 2 slots. This rule doesn't apply in regions where there aren't that many Food Waste Heroes yet. In this case a Food Waste Hero may have more than 2 regular collection slots.
Squad Captains may have 1 additional ongoing collection slot, making their total slot allocation 3.
How many 'one-off' slots can I claim?
You can have up to two 'one-off' slots at any given time.