What should I do if several people request the same item?
It’s totally up to you. For example, you could take a ‘first come, first served’ approach. Otherwise you might want to give your item to someone who’s never collected from you before, or even to the person who makes the friendliest request!
Anyone you don’t want to, or aren’t able to share with, please make sure to let them know politely that you’re giving the item(s) to someone else, so you don’t leave them waiting.